Full Time, Exempt, $30,000/year

Facilitates appropriate and responsible adoptions for dogs and cats in the OK Humane Adoption Program through supervising staff in accordance with company policies and procedures.
 

Duties & Responsibilities:

• Analyze daily, weekly and monthly sales figures.
• Ensure new stock is ordered (directly from suppliers or through head office buyers), received in time and that it is put on display as required.
• Deal with customer complaints and comments.
• Recruit, train and motivate staff.
• Take responsibility for the safety and security of staff and customers.
• Analyze and document business processes and problems. Develop solutions to enhance efficiencies.
• Coordinate and implement solutions from process analysis and general department projects.
• Supervise staff in accordance with company policies and procedures.
• Coach and provide career development advice to staff.
• Establish employee goals and conduct employee performance reviews.
• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Assist staff to resolve complex or out of policy operation problems.
• Schedule and conduct staff meetings.
• Responsible to meet program productivity and quality goals.
• Communicate with Adoption Program Manager on program operations.
• Other duties as assigned.

Job Requirements:

• Three to five years of retail management experience which includes supervisory responsibility.
• Ability to delegate
• Team-working, motivational and leadership skills
• Must possess decision making skills and the ability to manage multiples tasks.
• Will be asked to communicate with the public on a daily basis in a professional manner
• Attention to detail.
• Ability to follow directions and multitask.
• Knowledge of office processes, procedures, and technology.
• Experience in supervising project and team activities.
• Ability to read and interpret accounting and financial reports.

Physical Requirements:

• Must be able to work standing or sitting for 8 or more hours.
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help.
• Must be able to bend and kneel repeatedly.
• Must have good range of motion in joints especially wrist, knees, elbows.
• Must have good range of motion in your back, for instance twisting.
• Must be able to work in potentially extreme environmental temperatures.
• Must be able to use a ladder and or step stool.
• Must possess excellent hand-eye coordination.
• Must possess an acceptable degree of dexterity in hands and fingers.